Sales Policy

Effective Date: December 30, 2024

This Sales Policy outlines the terms and conditions that apply to all purchases made through the Chuptopin website, chuptopin.com. By placing an order, you agree to these terms, creating a contract between you and our company. We recommend that you review this policy carefully before making any purchase.

Order Placement

  • Order Acceptance: Your order constitutes an offer to purchase the selected products. We reserve the right to accept or reject your order at our discretion, ensuring a fair and transparent process. If we reject an order, we will notify you promptly and will provide a full refund.

  • Order Confirmation: After placing an order, you will receive an order confirmation email containing your order number, order details, and total purchase price. This email confirms that we have received your order and are processing it, however it does not mean that your offer to purchase has been accepted by us.

  • Contract Formation: A legally binding contract between you and Chuptopin is formed when we ship your order and you receive a shipping confirmation email, at this point we accept your offer to purchase.

Product Information

  • Accuracy: We strive to ensure that all product descriptions, images, and prices on our website are accurate and up to date. However, errors may occur from time to time. If a product is incorrectly priced we will notify you and you have the right to cancel the order.

  • Product Colors: The colors of our products may vary slightly depending on your monitor settings. We are not responsible for these variations due to variations in user devices and screens.

  • Availability: Product availability is subject to change. We will inform you as soon as possible if a product you have ordered is out of stock, and we will provide options for you to either wait for the product, choose an alternative or receive a refund.

Pricing and Payment

  • Prices: All prices are listed in [Currency – USD or EUR] and are subject to change without prior notice. We reserve the right to change our prices, discounts and promotions at any time without notice.

  • Taxes: Applicable sales taxes will be added to your order total, as per local tax laws. This will be displayed during checkout, before payment.

  • Payment Methods: We accept [List payment methods – e.g., credit cards, debit cards, PayPal, etc.]. You will have the choice of your preferred method of payment during the checkout process.

  • Payment Security: We use secure payment processing to protect your payment information. Please refer to our Payment Policy for more details about our payment processes.

Shipping

  • Shipping Methods: We offer various shipping options, including [list shipping carriers and options – e.g., USPS, FedEx, UPS, etc.]. Delivery options may vary depending on your address.

  • Shipping Costs: Shipping costs are calculated based on your delivery address, the weight, and size of your order, and the shipping method you have selected. The delivery price will be provided during the checkout process.

  • Delivery Time: Estimated delivery times are provided for informational purposes only and are not guaranteed. Actual delivery times may vary due to circumstances beyond our control.

  • Risk of Loss: The risk of loss or damage to the product passes to you upon delivery to your designated shipping address. Once delivered we are not liable for any lost or damaged items after receipt by you.

Order Changes and Cancellations

  • Changes: If you need to change your order, please contact us as soon as possible at info@chuptopin.com. We will do our best to accommodate your request if your order hasn’t been shipped yet.

  • Cancellations: You may cancel your order before it is shipped. Once your order has been shipped, it cannot be canceled but may be returned under our Returns and Refunds policy.

Returns and Refunds

  • Please refer to our Refund and Returns Policy for details on how to return items and request a refund. This policy is in addition to your statutory rights and does not affect your rights under law.

Limitation of Liability

  • Chuptopin shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products, to the extent permitted by law. We are not responsible for any losses incurred outside of the terms of this policy.

Governing Law

  • This Sales Policy shall be governed by the laws of [State/Country], and you agree to submit to the courts of this jurisdiction.

Contact Us

If you have any questions about this Sales Policy, please contact us at:

  • Email: info@chuptopin.com

  • Phone: (262) 628-1975

  • Address: 3844 Oak Ridge Ct, Colgate, Wisconsin